topic Re: Garfield wrong age certificate in Sky Store

Garfield wrong age certificate

Danniinwonderland — Sat, 15 Feb 2025 08:45:08 GMT

So the new Garfield movie is on sky cinema. I downloaded it and when the age certificate came on it said rated 15 due to mature themes, strong language. But on the title screen it says PG which makes more sense but I've noticed the same saying about mature themes and strong language on the sky store app.

anyone know what's going on?

Re: Garfield wrong age certificate

caesarome — Sat, 15 Feb 2025 08:57:32 GMT

@Danniinwonderland

It shouldn't be showing two different certificates so I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us

Re: Garfield wrong age certificate

MissSP84 — Sat, 15 Feb 2025 12:31:28 GMT

I just noticed the same thing. Downloaded it for my 3yr old to watch. Must be a mistake, I don't remember there being any swearing, which would normally warrant the 15 rating.

Re: Garfield wrong age certificate

Chloe-W22 — Fri, 28 Feb 2025 11:10:57 GMT

Hi all,

I sent this on to be looked at, but our backend teams were struggling to replicate this. Can you tell me if there have been any changes on your end, if not I can report back?

Re: Garfield wrong age certificate

mike+simmonds — Fri, 28 Feb 2025 11:42:23 GMT

Hi @Chloe-W22

presumably your backend team can see the warnings ringed here ?