topic Sky store access in Sky Store

Sky store access

Tina115 — Sat, 25 Jan 2025 18:22:17 GMT

I am trying to access my account. It accepts my email and password but then asks for my last name, when entered it keeps coming up with unexpected error message.

Re: Sky store access

caesarome — Sat, 25 Jan 2025 19:25:00 GMT

@Tina115

Make sure your title (Mr, Mrs etc..) and surname is filled in here:

https://www.sky.com/mydetails/sky-id

Re: Sky store access

Tina115 — Sat, 25 Jan 2025 22:49:22 GMT

Thank you - all sorted.

Re: Sky store access

Becks9 — Wed, 12 Feb 2025 12:55:48 GMT

I tried this it's not working for me

Re: Sky store access

caesarome — Wed, 12 Feb 2025 12:58:26 GMT

@Becks9

What is happening when you try to access the Sky Store ?

Re: Sky store access

Becks9 — Wed, 12 Feb 2025 12:59:41 GMT

I logged in on an actual web browser and i think it worked.

thank you