https://helpforum.sky.com/t5/Sky-Store/Unwatched-unwanted-purchase/m-p/4892382#M24548 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4314485">@Gerry1942</a>&nbsp;</P><P>&nbsp;</P><P>The best way to try to resolve this would be to contact the Skystore team directly.&nbsp;<BR /><BR /></P><P>their live chat is open now and until 7.30pm</P><P>&nbsp;</P><P>here is a link</P><P>&nbsp;</P><P>hope this helps and that you get it resolved&nbsp;</P><P>&nbsp;</P><P><A title="Store" href="https://www.skystore.com/n/hcus/help/contact-us" target="_self">https://www.skystore.com/n/hcus/help/contact-us</A>&nbsp;</P> Sat, 25 Jan 2025 15:30:24 GMT mike+simmonds 2025-01-25T15:30:24Z https://helpforum.sky.com/t5/Sky-Store/Unwatched-unwanted-purchase/m-p/4892371#M24547 <P>A movie showed up on my account with a £19.99 sky store purchase price on my bill. Neither my wife nor I have any idea how-an error perhaps? We haven't clicked on it, so is it possible to have the money refunded and the movie removed?we're both pensioners and really cant afford this.</P> Sat, 25 Jan 2025 15:26:15 GMT https://helpforum.sky.com/t5/Sky-Store/Unwatched-unwanted-purchase/m-p/4892371#M24547 Gerry1942 2025-01-25T15:26:15Z https://helpforum.sky.com/t5/Sky-Store/Unwatched-unwanted-purchase/m-p/4892382#M24548 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4314485">@Gerry1942</a>&nbsp;</P><P>&nbsp;</P><P>The best way to try to resolve this would be to contact the Skystore team directly.&nbsp;<BR /><BR /></P><P>their live chat is open now and until 7.30pm</P><P>&nbsp;</P><P>here is a link</P><P>&nbsp;</P><P>hope this helps and that you get it resolved&nbsp;</P><P>&nbsp;</P><P><A title="Store" href="https://www.skystore.com/n/hcus/help/contact-us" target="_self">https://www.skystore.com/n/hcus/help/contact-us</A>&nbsp;</P> Sat, 25 Jan 2025 15:30:24 GMT https://helpforum.sky.com/t5/Sky-Store/Unwatched-unwanted-purchase/m-p/4892382#M24548 mike+simmonds 2025-01-25T15:30:24Z