https://helpforum.sky.com/t5/Sky-Store/Unable-to-get-into-sky-store/m-p/4886553#M24526 I'm logging in OK, then it asks me to confirm surname, once I do this it shows "unexpected error" can't get any further although I'm logged in and its showing my name an account on this page. Any advice? Sun, 19 Jan 2025 19:10:08 GMT AmandaMcDermot 2025-01-19T19:10:08Z https://helpforum.sky.com/t5/Sky-Store/Unable-to-get-into-sky-store/m-p/4886553#M24526 I'm logging in OK, then it asks me to confirm surname, once I do this it shows "unexpected error" can't get any further although I'm logged in and its showing my name an account on this page. Any advice? Sun, 19 Jan 2025 19:10:08 GMT https://helpforum.sky.com/t5/Sky-Store/Unable-to-get-into-sky-store/m-p/4886553#M24526 AmandaMcDermot 2025-01-19T19:10:08Z https://helpforum.sky.com/t5/Sky-Store/Unable-to-get-into-sky-store/m-p/4886570#M24528 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4302080">@AmandaMcDermot</a>&nbsp;</P> <P>Make sure your title (Mr, Mrs etc..) and surname is filled in here:</P> <P><BR /><A href="https://www.sky.com/mydetails/sky-id" target="_blank">https://www.sky.com/mydetails/sky-id</A></P> Sun, 19 Jan 2025 19:24:46 GMT https://helpforum.sky.com/t5/Sky-Store/Unable-to-get-into-sky-store/m-p/4886570#M24528 caesarome 2025-01-19T19:24:46Z