https://helpforum.sky.com/t5/Sky-Store/Attempting-to-log-Into-skystore-unexpected-error/m-p/4882080#M24503 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4305740">@Ciaran12</a>&nbsp;</P> <P>Make sure your title (Mr, Mrs etc..) and surname is filled in here:</P> <P><BR /><A href="https://www.sky.com/mydetails/sky-id" target="_blank">https://www.sky.com/mydetails/sky-id</A></P> Wed, 15 Jan 2025 10:22:33 GMT caesarome 2025-01-15T10:22:33Z https://helpforum.sky.com/t5/Sky-Store/Attempting-to-log-Into-skystore-unexpected-error/m-p/4882065#M24502 <P>I'm trying to buy a movie on sky store . Enter My email and password , then prompted to entered last name ,told there is an unexpected error . Have &nbsp;Reset password and confirmed last name is correct on te account&nbsp;</P> Wed, 15 Jan 2025 10:17:33 GMT https://helpforum.sky.com/t5/Sky-Store/Attempting-to-log-Into-skystore-unexpected-error/m-p/4882065#M24502 Ciaran12 2025-01-15T10:17:33Z https://helpforum.sky.com/t5/Sky-Store/Attempting-to-log-Into-skystore-unexpected-error/m-p/4882080#M24503 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4305740">@Ciaran12</a>&nbsp;</P> <P>Make sure your title (Mr, Mrs etc..) and surname is filled in here:</P> <P><BR /><A href="https://www.sky.com/mydetails/sky-id" target="_blank">https://www.sky.com/mydetails/sky-id</A></P> Wed, 15 Jan 2025 10:22:33 GMT https://helpforum.sky.com/t5/Sky-Store/Attempting-to-log-Into-skystore-unexpected-error/m-p/4882080#M24503 caesarome 2025-01-15T10:22:33Z https://helpforum.sky.com/t5/Sky-Store/Attempting-to-log-Into-skystore-unexpected-error/m-p/4884022#M24516 <P>Thanks very much &nbsp;for your help.&nbsp;</P> Thu, 16 Jan 2025 23:13:44 GMT https://helpforum.sky.com/t5/Sky-Store/Attempting-to-log-Into-skystore-unexpected-error/m-p/4884022#M24516 Ciaran12 2025-01-16T23:13:44Z