topic Re: Insufficient credit on viewing card in Sky Store

Insufficient credit on viewing card

Jojo281 — Fri, 10 Jan 2025 22:18:22 GMT

Insufficient credit on viewing card message on movie rental using sky q. But my box has never had a viewing card

Re: Insufficient credit on viewing card

oldfella — Fri, 10 Jan 2025 22:21:18 GMT

@Jojo281 wrote:

Insufficient credit on viewing card message on movie rental using sky q. But my box has never had a viewing card

Hi @Jojo281

Viewing card is in the right hand end of your Q box.

Re: Insufficient credit on viewing card

Jojo281 — Fri, 10 Jan 2025 22:26:47 GMT

Oh yeah just found it, do you think I need to remove it and re insert to reset? Thanks

Re: Insufficient credit on viewing card

caesarome — Fri, 10 Jan 2025 22:28:24 GMT

@Jojo281 wrote:

Insufficient credit on viewing card message on movie rental using sky q.

@Jojo281

This is an issue that the Sky Store team can fix for you tomorrow so I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us

This error is causing by a spending limit on your account that has either been reached or is set at £0.

Re: Insufficient credit on viewing card

Jojo281 — Fri, 10 Jan 2025 22:36:23 GMT

Thank you! 🙂