topic Re: Sound issues from sky store in Sky Store

Sound issues from sky store

Jackiechris — Fri, 03 Jan 2025 18:08:25 GMT

We have downloaded the new Wicked film and there's an occasional crackle sound. It doesn't seem to happen on anything else just wicked download that we paid for.

anyone else have this issue ?

Re: Sound issues from sky store

Mr+Flibbles+86 — Sat, 04 Jan 2025 11:20:13 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sound issues from sky store

Addie15 — Mon, 06 Jan 2025 11:20:44 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.