Sky store movie ‘spend limit reached’ error

Jenfrancozola — Sun, 05 Jan 2025 17:29:35 GMT

Hi!

We're trying to purchase a film on sky store but getting the error message 'spend limit reached' even though we have never had a spend limit. Is there any way I can amend this in my account?

thanks so much!

Re: Sky store movie ‘spend limit reached’ error

mike+simmonds — Sun, 05 Jan 2025 18:00:57 GMT

Hi @Jenfrancozola

We hear of this error message often on the forum. It seems that for whatever reason from time to time, user limits become set or reset to £0

Thankfully it's easy to fix, but not until 11am tomorrow when the Skystore live chat reopens. They should be able to agree and set a limit for you.

Here is a good link and hope it helps

https://www.skystore.com/n/hcus/help/contact-us

(excellent user ID by the way 👍)

topic Re: Sky store movie ‘spend limit reached’ error in Sky Store

Sky store movie ‘spend limit reached’ error

Re: Sky store movie ‘spend limit reached’ error