topic Re: Error 1008 in Sky Store

Error 1008

Jayded35 — Wed, 01 Jan 2025 12:00:19 GMT

I keep getting error 1008 when trying to upgrade my Sky package or access Sky store.

Re: Error 1008

caesarome — Wed, 01 Jan 2025 12:13:39 GMT

For the Sky Store issue I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us

It is open and available today.

Re: Error 1008

Jayded35 — Wed, 01 Jan 2025 12:40:11 GMT

Thank you caesarome, they're closed today so will try tomorrow

Re: Error 1008

mike+simmonds — Wed, 01 Jan 2025 13:02:37 GMT

@Jayded35 wrote:
Thank you caesarome, they're closed today so will try tomorrow

Hi @Jayded35

In fact, I think they are open today. When I click on the link and wait a few seconds it was offering me a chat.

https://www.skystore.com/n/hcus/help/contact-us

Re: Error 1008

caesarome — Wed, 01 Jan 2025 13:06:25 GMT

@Jayded35 wrote:

Thank you caesarome, they're closed today so will try tomorrow

They are open @Jayded35 as I tried it before posting as I wasn't sure, you just need to give it a minute or two.

Re: Error 1008

Jayded35 — Wed, 01 Jan 2025 13:17:20 GMT

I got a chat bott which said they're closed until tomorrow

Re: Error 1008

mike+simmonds — Wed, 01 Jan 2025 13:20:03 GMT

Understood @Jayded35

thanks for confirming