https://helpforum.sky.com/t5/Sky-Store/Unable-to-log-into-Sky-store/m-p/4852299#M24163 I am unable to sign into Sky store. I can enter the email and password, but when it asks for my surname and I enter it, it comes up with unexpected error. Sat, 14 Dec 2024 20:36:53 GMT SL9 2024-12-14T20:36:53Z https://helpforum.sky.com/t5/Sky-Store/Unable-to-log-into-Sky-store/m-p/4852299#M24163 I am unable to sign into Sky store. I can enter the email and password, but when it asks for my surname and I enter it, it comes up with unexpected error. Sat, 14 Dec 2024 20:36:53 GMT https://helpforum.sky.com/t5/Sky-Store/Unable-to-log-into-Sky-store/m-p/4852299#M24163 SL9 2024-12-14T20:36:53Z https://helpforum.sky.com/t5/Sky-Store/Unable-to-log-into-Sky-store/m-p/4852331#M24164 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4278957">@SL9</a>&nbsp;</P><P>&nbsp;</P><P>a regular contributor&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/227">@caesarome</a>&nbsp;came up with a solution to a problem similar to yours</P><P>&nbsp;</P><P>it occurred where the customer did not have their full details registered.&nbsp;</P><P>&nbsp;</P><P><SPAN>Check to make sure your title (Mr, Mrs etc..) and surname is filled in here for your SKYID</SPAN></P><P>&nbsp;</P><P><SPAN><A title="Sky" href="https://www.sky.com/mydetails" target="_self">https://www.sky.com/mydetails</A>&nbsp;</SPAN></P> Sat, 14 Dec 2024 21:37:57 GMT https://helpforum.sky.com/t5/Sky-Store/Unable-to-log-into-Sky-store/m-p/4852331#M24164 mike+simmonds 2024-12-14T21:37:57Z