topic Re: Spend cap in Sky Store

Spend cap

KD235 — Thu, 07 Nov 2024 21:01:18 GMT

I'm trying to buy scrooged and venom that sky are offering for free and it seems to say I have a spend cap. They're both free and I didn't know I had one.

Re: Spend cap

caesarome — Thu, 07 Nov 2024 21:46:27 GMT

@KD235

What is the error message you are seeing ?

Re: Spend cap

KD235 — Fri, 08 Nov 2024 07:30:19 GMT

I can't purchase more than one product in one day due to reaching my spending cap. I haven't got a spending cap on it. And both products are £0.00.

Re: Spend cap

caesarome — Fri, 08 Nov 2024 10:13:05 GMT

@KD235

I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us