https://helpforum.sky.com/t5/Sky-Store/Pre-order-purchase-not-allowing-download/m-p/4751864#M23598 <P>Thete di appear some issues with these pre-orders so all you can do is to use the live chat here to speak to Sky about this as they will probably cancel it which will then allow you to order it:</P> <P>&nbsp;</P> <P><SPAN><A href="https://www.skystore.com/help/contact-us" target="_blank">https://www.skystore.com/help/contact-us</A></SPAN></P> <P>&nbsp;</P> <P><SPAN>This is open until 7.30pm.</SPAN></P> Mon, 16 Sep 2024 12:17:33 GMT caesarome 2024-09-16T12:17:33Z https://helpforum.sky.com/t5/Sky-Store/Pre-order-purchase-not-allowing-download/m-p/4751807#M23597 <P>I pre ordered the movie trap (2024) weeks ago it is available to download today but when I go onto my purchased films on my sky q box to download it it tells me I've pre ordered it but when I go on to it it is asking me to buy and keep again not the first time this has happened with a pre ordered film on sky store&nbsp;</P> Mon, 16 Sep 2024 11:27:40 GMT https://helpforum.sky.com/t5/Sky-Store/Pre-order-purchase-not-allowing-download/m-p/4751807#M23597 Nathan1792 2024-09-16T11:27:40Z https://helpforum.sky.com/t5/Sky-Store/Pre-order-purchase-not-allowing-download/m-p/4751864#M23598 <P>Thete di appear some issues with these pre-orders so all you can do is to use the live chat here to speak to Sky about this as they will probably cancel it which will then allow you to order it:</P> <P>&nbsp;</P> <P><SPAN><A href="https://www.skystore.com/help/contact-us" target="_blank">https://www.skystore.com/help/contact-us</A></SPAN></P> <P>&nbsp;</P> <P><SPAN>This is open until 7.30pm.</SPAN></P> Mon, 16 Sep 2024 12:17:33 GMT https://helpforum.sky.com/t5/Sky-Store/Pre-order-purchase-not-allowing-download/m-p/4751864#M23598 caesarome 2024-09-16T12:17:33Z