I pre-ordered a movie and the release date has passed but I cannot watch the movie its not letting m

RhiBean — Wed, 04 Sep 2024 19:36:59 GMT

I pre-ordered a movie and paid. The release date has passed but I cannot watch the movie its not letting me, what can i do to get access to the movie?

Re: I pre-ordered a movie and the release date has passed but I cannot watch the movie its not letti

mike+simmonds — Wed, 04 Sep 2024 19:51:44 GMT

Hi @RhiBean

We've heard of a few issues with pre orders over the last couple of weeks

the easiest way to resolve them seems to be (not ideal I know) to do a live chat with the Skystore team to ask them to delete / cancel the pre order- and then just purchase as normal

live chat is open from 11am till 7.30pm tomorrow

https://www.skystore.com/n/hcus/help/contact-us

topic Re: I pre-ordered a movie and the release date has passed but I cannot watch the movie its not letti in Sky Store

I pre-ordered a movie and the release date has passed but I cannot watch the movie its not letting m

Re: I pre-ordered a movie and the release date has passed but I cannot watch the movie its not letti