https://helpforum.sky.com/t5/Sky-Store/Accidentally-ordered-movie/m-p/4725694#M23336 <P>Which platform did you use to (accidentally) order <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3841831">@JudeBurgess</a>&nbsp;. Slightly different rules apply to different platforms&nbsp;</P> Mon, 19 Aug 2024 21:21:27 GMT mike+simmonds 2024-08-19T21:21:27Z https://helpforum.sky.com/t5/Sky-Store/Accidentally-ordered-movie/m-p/4725538#M23328 <P>Accidentally ordered movie</P> Mon, 19 Aug 2024 19:09:08 GMT https://helpforum.sky.com/t5/Sky-Store/Accidentally-ordered-movie/m-p/4725538#M23328 JudeBurgess 2024-08-19T19:09:08Z https://helpforum.sky.com/t5/Sky-Store/Accidentally-ordered-movie/m-p/4725691#M23333 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3841831">@JudeBurgess</a>&nbsp;</P> <P>Was it a Buy and Keep film or a rented one, if a rented one then as long as you delete it (and again from the deleted folder if it has ended up in there) then you shouldn't be charged for it as long as you didn't start to watch it.</P> <P>&nbsp;</P> <P>If it was a Buy and Keep film then you will have to contact Sky. They have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:</P> <P>&nbsp;</P> <P><A href="https://www.skystore.com/help/contact-us" target="_blank">https://www.skystore.com/help/contact-us</A></P> <P>&nbsp;</P> <P>&nbsp;</P> Mon, 19 Aug 2024 21:18:54 GMT https://helpforum.sky.com/t5/Sky-Store/Accidentally-ordered-movie/m-p/4725691#M23333 caesarome 2024-08-19T21:18:54Z https://helpforum.sky.com/t5/Sky-Store/Accidentally-ordered-movie/m-p/4725694#M23336 <P>Which platform did you use to (accidentally) order <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3841831">@JudeBurgess</a>&nbsp;. Slightly different rules apply to different platforms&nbsp;</P> Mon, 19 Aug 2024 21:21:27 GMT https://helpforum.sky.com/t5/Sky-Store/Accidentally-ordered-movie/m-p/4725694#M23336 mike+simmonds 2024-08-19T21:21:27Z