https://helpforum.sky.com/t5/Sky-Store/Skystore-films-won-t-play/m-p/4714113#M23292 <P>I get this message when I try to play a film</P><P>&nbsp;</P><P>your session has expired as you have been offline for 0 days&nbsp;</P><P>please open your sky store app with an internet connection for a moment so we can renew your session. You'll then be able to watch your downloads offline&nbsp;</P><P>I've done this and no change&nbsp;</P> Thu, 08 Aug 2024 11:31:31 GMT Brian333 2024-08-08T11:31:31Z https://helpforum.sky.com/t5/Sky-Store/Skystore-films-won-t-play/m-p/4714113#M23292 <P>I get this message when I try to play a film</P><P>&nbsp;</P><P>your session has expired as you have been offline for 0 days&nbsp;</P><P>please open your sky store app with an internet connection for a moment so we can renew your session. You'll then be able to watch your downloads offline&nbsp;</P><P>I've done this and no change&nbsp;</P> Thu, 08 Aug 2024 11:31:31 GMT https://helpforum.sky.com/t5/Sky-Store/Skystore-films-won-t-play/m-p/4714113#M23292 Brian333 2024-08-08T11:31:31Z https://helpforum.sky.com/t5/Sky-Store/Skystore-films-won-t-play/m-p/4714157#M23293 <P>Are you using the Sky Store appon something like a phone or tablet or are you using the Sky Store website/deskop player to try and play it ?</P> Thu, 08 Aug 2024 12:09:31 GMT https://helpforum.sky.com/t5/Sky-Store/Skystore-films-won-t-play/m-p/4714157#M23293 caesarome 2024-08-08T12:09:31Z https://helpforum.sky.com/t5/Sky-Store/Skystore-films-won-t-play/m-p/4719350#M23309 <P>I had the same problem. Delete the app from mobile device. Log on to sky store on a desktop, delete the device from the settings, and then log out. redownload the app onto your mobile device and bingo!</P> Tue, 13 Aug 2024 09:25:11 GMT https://helpforum.sky.com/t5/Sky-Store/Skystore-films-won-t-play/m-p/4719350#M23309 Breathologist 2024-08-13T09:25:11Z