topic Re: Bought film by accident in sky store! in Sky Store

Bought film by accident in sky store!

BG3 — Thu, 25 Jul 2024 17:53:48 GMT

Hi, I just realised that my 3 year old daughter bought a film in the sky store by accident. Can I cancel this please? I have been a sky customer for 10 years

Re: Bought film by accident in sky store!

mike+simmonds — Thu, 25 Jul 2024 18:09:25 GMT

Hi @BG3

On here we are all customers like you - so to try to cancel you would be best to try a live chat with the Sky store team who are open till 7.30 tonight and then from 11am tomorrow

This is a good link

https://www.skystore.com/n/hcus/help/contact-us

Re: Bought film by accident in sky store!

Exiled-in-HH — Fri, 26 Jul 2024 06:27:01 GMT

@BG3 she sounds inquisitive and getting independent ... it's time to set a purchase pin on your account😉