topic Re: Sky store error 5000 in Sky Store

Sky store error 5000

villa01 — Wed, 17 Jul 2024 21:01:33 GMT

When im trying to cast sky store it keeps coming up with a error 5000 Message. I am using a google chrome cast which on sky store site Says this is compatable.

Re: Sky store error 5000

mike+simmonds — Wed, 17 Jul 2024 21:14:49 GMT

Hi @villa01

Have you tried to put the exact message in to the error search link ?

this sometimes but not always helps

https://www.sky.com/help/articles/on-screen-message-t2

Re: Sky store error 5000

caesarome — Wed, 17 Jul 2024 21:37:38 GMT

@villa01

There was a post from 3 years ago when they had the same E5000 error when trying to cast, apparently they got it working by repeatedly trying.

Re: Sky store error 5000

CorfieldL — Wed, 25 Sep 2024 09:54:32 GMT

I'm having the same issues, sky told me it was chromecast issue and to contact them, chromecast, after 3 hours of exhausting all options told me that because it is happening on both my chromecast devices it has to be sky. So back at square one. So frustrating and just repeatedly spamming it trying to make it work like previous post, it doesn't work!