topic Re: Free welcome movie on Sky VIP in Sky Store

Free welcome movie on Sky VIP

Alf1883 — Sun, 07 Jul 2024 15:22:22 GMT

Ho, as a new customer on SKY VIP I have accepted and activated the offer of a free movie. It says to go to skystore and choose a free movie to download and keep, however all of the movies appear to carry a charge and do not display £0.00 as it says it should do. How do I rectify this and claim my free movie. I have tried using the chatbot but this has been unsuccessful.

Re: Free welcome movie on Sky VIP

GD1 — Sun, 07 Jul 2024 15:32:56 GMT

@Alf1883 Have you tried order online at https://www.skystore.com/

Re: Free welcome movie on Sky VIP

caesarome — Sun, 07 Jul 2024 15:35:20 GMT

@Alf1883

When logging into the Sky Store website here if these films appear as £0.00 then you can go ahead and "purchase" one:

https://www.skystore.com/n/mvse/sky-vip/sky-vip-gift

If this doesn't help then contact the Sky Store team for help, they have a live chat that runs from 11am - 7.30pm Monday to Saturday if that helps:

https://www.skystore.com/n/hcus/help/contact-us