topic Re: Ghostbusters Afterlife download in Sky Store

Ghostbusters Afterlife download

Blandy611 — Sat, 29 Jun 2024 13:51:43 GMT

I have Sky Glass but it says the free reward is £7.99. I followed the instructions and can access it on my mobile for free but not my TV. Any suggestions will be greatly appreciated

Re: Ghostbusters Afterlife download

caesarome — Sat, 29 Jun 2024 18:42:38 GMT

@Blandy611

Is it not in your "My Library" where your purchases can be found ?

Re: Ghostbusters Afterlife download

Johnny1962 — Sun, 30 Jun 2024 08:04:23 GMT

Mine is the same shows I have to pay no free option tried it on phone and tv

Re: Ghostbusters Afterlife download

caesarome — Sun, 30 Jun 2024 08:50:12 GMT

@Johnny1962 @Blandy611

I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us

Re: Ghostbusters Afterlife download

Blandy611 — Sun, 30 Jun 2024 09:24:34 GMT

On my phone yes but on Sky Glass it doesn't give me the option. Thanks for the help. I'm going to speak to Live Chat

Re: Ghostbusters Afterlife download

mike+simmonds — Sun, 30 Jun 2024 11:08:51 GMT

Hi @Blandy611

This is the section of the offer' terms and conditions for Sky Glass

Does this help ?

"Sky Glass & Sky Stream customers: Must redeem the gift by logging into skystore.com using their Sky iD (compatible device, Sky Store account and payment details required). Once gift has been redeemed, it will then be available to view via the Sky Store app on Sky Glass."