https://helpforum.sky.com/t5/Sky-Store/Sky-store/m-p/4678508#M23117 I accidentally bought a film called tarot in uhd and it won't let me watch it. I need ti cancel that and redo it to HD. So if you could cancel it for me please would be great. Thu, 27 Jun 2024 18:52:38 GMT Tarface 2024-06-27T18:52:38Z https://helpforum.sky.com/t5/Sky-Store/Sky-store/m-p/4678508#M23117 I accidentally bought a film called tarot in uhd and it won't let me watch it. I need ti cancel that and redo it to HD. So if you could cancel it for me please would be great. Thu, 27 Jun 2024 18:52:38 GMT https://helpforum.sky.com/t5/Sky-Store/Sky-store/m-p/4678508#M23117 Tarface 2024-06-27T18:52:38Z https://helpforum.sky.com/t5/Sky-Store/Sky-store/m-p/4678566#M23118 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3554083">@Tarface</a>&nbsp;</P><P>&nbsp;</P><P>Well on this forum we are all customers like you - so this isn't a way for you to contact Sky.&nbsp;<BR /><BR /></P><P>If Tarot was a rental on your Sky Q box, all you need to do is delete it, then delete it again from</P><P>your manage / deleted folder.&nbsp;<BR /><BR /></P><P>you shouldn't be charged as you haven't watched any of it. &nbsp;Then just re rent in HD&nbsp;</P><P>&nbsp;</P><P>If it was a buy and keep movie - you would need to chat with the Skystore team</P><P>directly. They open at 11am tomorrow&nbsp;</P><P>&nbsp;</P><P>hope that helps&nbsp;</P><P>&nbsp;</P><P><A title="Store" href="https://www.skystore.com/n/hcus/help/contact-us" target="_self">https://www.skystore.com/n/hcus/help/contact-us</A>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Thu, 27 Jun 2024 19:59:25 GMT https://helpforum.sky.com/t5/Sky-Store/Sky-store/m-p/4678566#M23118 mike+simmonds 2024-06-27T19:59:25Z