topic Purchase won’t play in Sky Store

Purchase won’t play

Kerry2780 — Thu, 02 May 2024 09:51:41 GMT

i purchased a movie box set a few months ago and have watched it however when i have tried to access it now it states there is an error 0805. Please help

Re: Purchase won’t play

mike+simmonds — Thu, 02 May 2024 09:55:04 GMT

Hi @Kerry2780

well we know there have been some issues with Kung Fu Panda as 2 other customers have reported the same error as you.

So if it's that - Sky are on to it and trying to fix it

if something else - the best option is usually a live chat (opens in 5 minutes )

https://www.skystore.com/n/hcus/help/contact-us

Re: Purchase won’t play

Kerry2780 — Thu, 02 May 2024 09:58:40 GMT

it's the Kung Fu panda box set so guessing this is why.

Thank you!