https://helpforum.sky.com/t5/Sky-Store/Sky-viewing-card-needs-credit/m-p/4618268#M22823 <P>I have recently moved and we have a new box and tv service. I have tried to buy films but get the error 'insufficient credit on your viewing card'. Before, the charge was just added to my bill? Ive never had to add credit to my card before?&nbsp;</P> Sun, 14 Apr 2024 17:56:25 GMT Gem2891 2024-04-14T17:56:25Z https://helpforum.sky.com/t5/Sky-Store/Sky-viewing-card-needs-credit/m-p/4618268#M22823 <P>I have recently moved and we have a new box and tv service. I have tried to buy films but get the error 'insufficient credit on your viewing card'. Before, the charge was just added to my bill? Ive never had to add credit to my card before?&nbsp;</P> Sun, 14 Apr 2024 17:56:25 GMT https://helpforum.sky.com/t5/Sky-Store/Sky-viewing-card-needs-credit/m-p/4618268#M22823 Gem2891 2024-04-14T17:56:25Z https://helpforum.sky.com/t5/Sky-Store/Sky-viewing-card-needs-credit/m-p/4618278#M22824 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4027028">@Gem2891</a>&nbsp;wrote:<BR /> <P>I have recently moved and we have a new box and tv service. I have tried to buy films but get the error 'insufficient credit on your viewing card'. Before, the charge was just added to my bill? Ive never had to add credit to my card before?&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4027028">@Gem2891</a>&nbsp;</P> <P>In order to use Sky Store to buy or rent Movies you first set up a Sky Store Account.</P> <P>Best to contact Sky Store directly.<BR />Live chat is available 11am - 7:30pm Monday to Saturday<BR /><A href="https://www.skystore.com/n/hcus/help/contact-us" target="_blank">https://www.skystore.com/n/hcus/help/contact-us</A></P> Sun, 14 Apr 2024 18:06:17 GMT https://helpforum.sky.com/t5/Sky-Store/Sky-viewing-card-needs-credit/m-p/4618278#M22824 oldfella 2024-04-14T18:06:17Z