https://helpforum.sky.com/t5/Sky-Store/Trying-to-purchase-a-movie-on-Sky-Store-but-saying-my-allowance-is-exceeded/m-p/4599752#M22755 <P>I'm trying to purchase a movie on Sky Store but says my allowance is exceeded. I've never purchased anything before!?!</P> Thu, 28 Mar 2024 18:39:40 GMT Gary2798 2024-03-28T18:39:40Z https://helpforum.sky.com/t5/Sky-Store/Trying-to-purchase-a-movie-on-Sky-Store-but-saying-my-allowance-is-exceeded/m-p/4599752#M22755 <P>I'm trying to purchase a movie on Sky Store but says my allowance is exceeded. I've never purchased anything before!?!</P> Thu, 28 Mar 2024 18:39:40 GMT https://helpforum.sky.com/t5/Sky-Store/Trying-to-purchase-a-movie-on-Sky-Store-but-saying-my-allowance-is-exceeded/m-p/4599752#M22755 Gary2798 2024-03-28T18:39:40Z https://helpforum.sky.com/t5/Sky-Store/Trying-to-purchase-a-movie-on-Sky-Store-but-saying-my-allowance-is-exceeded/m-p/4599807#M22757 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4008014">@Gary2798</a>&nbsp;</P> <P>What might have happened is that your account hasn't been set up for Sky Store purchases so the credit limit (to prevent ovder spending) is set to £0.</P> <P>&nbsp;</P> <P>I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:</P> <P>&nbsp;</P> <P><A href="https://www.skystore.com/help/contact-us" target="_blank">https://www.skystore.com/help/contact-us</A></P> Thu, 28 Mar 2024 19:36:07 GMT https://helpforum.sky.com/t5/Sky-Store/Trying-to-purchase-a-movie-on-Sky-Store-but-saying-my-allowance-is-exceeded/m-p/4599807#M22757 caesarome 2024-03-28T19:36:07Z