topic Re: I signed in with a new password and my download is not available. in Sky Store https://helpforum.sky.com/t5/Sky-Store/I-signed-in-with-a-new-password-and-my-download-is-not-available/m-p/4556291#M22488 <P>Ipad and changed password in November 23</P> Tue, 06 Feb 2024 22:02:42 GMT JayPee24 2024-02-06T22:02:42Z I signed in with a new password and my download is not available. https://helpforum.sky.com/t5/Sky-Store/I-signed-in-with-a-new-password-and-my-download-is-not-available/m-p/4556259#M22486 <P>I signed in with a new password and my download is not available. Keep getting an alert saying we are experiencing a problem at the moment. Please try again. Help&nbsp;</P> Tue, 06 Feb 2024 21:21:59 GMT https://helpforum.sky.com/t5/Sky-Store/I-signed-in-with-a-new-password-and-my-download-is-not-available/m-p/4556259#M22486 JayPee24 2024-02-06T21:21:59Z Re: I signed in with a new password and my download is not available. https://helpforum.sky.com/t5/Sky-Store/I-signed-in-with-a-new-password-and-my-download-is-not-available/m-p/4556276#M22487 <P>On what device are you try to download Sky Store content and when did you change your password ?</P> Tue, 06 Feb 2024 21:46:20 GMT https://helpforum.sky.com/t5/Sky-Store/I-signed-in-with-a-new-password-and-my-download-is-not-available/m-p/4556276#M22487 caesarome 2024-02-06T21:46:20Z Re: I signed in with a new password and my download is not available. https://helpforum.sky.com/t5/Sky-Store/I-signed-in-with-a-new-password-and-my-download-is-not-available/m-p/4556291#M22488 <P>Ipad and changed password in November 23</P> Tue, 06 Feb 2024 22:02:42 GMT https://helpforum.sky.com/t5/Sky-Store/I-signed-in-with-a-new-password-and-my-download-is-not-available/m-p/4556291#M22488 JayPee24 2024-02-06T22:02:42Z Re: I signed in with a new password and my download is not available. https://helpforum.sky.com/t5/Sky-Store/I-signed-in-with-a-new-password-and-my-download-is-not-available/m-p/4556301#M22489 <P>I presume you have&nbsp; rebooted your iPad, so if you have then&nbsp;I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:</P> <P>&nbsp;</P> <P><A href="https://www.skystore.com/help/contact-us" target="_blank">https://www.skystore.com/help/contact-us</A></P> Tue, 06 Feb 2024 22:18:40 GMT https://helpforum.sky.com/t5/Sky-Store/I-signed-in-with-a-new-password-and-my-download-is-not-available/m-p/4556301#M22489 caesarome 2024-02-06T22:18:40Z