topic Re: monthly account incorrect in Sky Store

monthly account incorrect

northroad — Wed, 31 Jan 2024 16:36:40 GMT

I have tried several times to sort this out, I am a pensioner and dont like all this hastle. My Feb charge is not correct I have been charged for a film The Accountant and we havenever viwed it. I did look at it but when I knew I had to pay an additional amount I came out of the situation. PLEASE PLEASE SORT THIS OUT. Thank you Brenda Coggins

Re: monthly account incorrect

caesarome — Wed, 31 Jan 2024 16:47:33 GMT

@northroad

If the film was a rented oe did you play even 30 seconds of it ?

Re: monthly account incorrect

mike+simmonds — Wed, 31 Jan 2024 17:59:10 GMT

Probably worth mentioning @northroad that on here, we are all customers like you. We don't work for Sky.

I've put a link below which you can use to contact the Skystore team. Hope you get through ok and that they are able to resolve it for you.

The live chat is open till 7.30pm

https://www.skystore.com/n/hcus/help/contact-us