https://helpforum.sky.com/t5/Sky-Store/Trolls-still-missing/m-p/4515174#M22086 No error.. just nothing happens <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span> Wed, 20 Dec 2023 13:37:23 GMT Carole27 2023-12-20T13:37:23Z https://helpforum.sky.com/t5/Sky-Store/Trolls-still-missing/m-p/4515075#M22083 It's been nearly a week &amp; still missing trolls from my purchases.. I've been advised to check my sky store Library &amp; it's there on my Library but not on my Q box purchases? I've tried resending it to my zQ box but still nothing it's frustrating me now.. I've paid for this movie but can't watch it <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span> I've had a text from Sky telling me I can repurchase but won't take no money off me.. so I had a look &amp; it not for buy only Rent &amp; no one is answering my call now? Please can someone help me? Wed, 20 Dec 2023 11:30:00 GMT https://helpforum.sky.com/t5/Sky-Store/Trolls-still-missing/m-p/4515075#M22083 Carole27 2023-12-20T11:30:00Z https://helpforum.sky.com/t5/Sky-Store/Trolls-still-missing/m-p/4515161#M22085 <P>I presume it is but os your online account linked to your Sky Q box, if so when you try to send it to your box do you see any error messages ?</P> Wed, 20 Dec 2023 13:18:10 GMT https://helpforum.sky.com/t5/Sky-Store/Trolls-still-missing/m-p/4515161#M22085 caesarome 2023-12-20T13:18:10Z https://helpforum.sky.com/t5/Sky-Store/Trolls-still-missing/m-p/4515174#M22086 No error.. just nothing happens <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span> Wed, 20 Dec 2023 13:37:23 GMT https://helpforum.sky.com/t5/Sky-Store/Trolls-still-missing/m-p/4515174#M22086 Carole27 2023-12-20T13:37:23Z