https://helpforum.sky.com/t5/Sky-Store/Sky-store-film/m-p/4485479#M21828 <P>Somehow I accidentally downloaded and paid for a film which is UHD, which we don't have! Can we change it?&nbsp;</P> Mon, 20 Nov 2023 17:06:18 GMT ECLSH 2023-11-20T17:06:18Z https://helpforum.sky.com/t5/Sky-Store/Sky-store-film/m-p/4485479#M21828 <P>Somehow I accidentally downloaded and paid for a film which is UHD, which we don't have! Can we change it?&nbsp;</P> Mon, 20 Nov 2023 17:06:18 GMT https://helpforum.sky.com/t5/Sky-Store/Sky-store-film/m-p/4485479#M21828 ECLSH 2023-11-20T17:06:18Z https://helpforum.sky.com/t5/Sky-Store/Sky-store-film/m-p/4485484#M21829 <P>Try deleting the UHD film and make sure it is deleted again from the deleted section as you should then be able to download the HD version.</P> <P>&nbsp;</P> <P>Was the film and rented one or a Buy and Keep one ?</P> Mon, 20 Nov 2023 17:11:59 GMT https://helpforum.sky.com/t5/Sky-Store/Sky-store-film/m-p/4485484#M21829 caesarome 2023-11-20T17:11:59Z