topic Re: Downloading a rental in Sky Store

Downloading a rental

Andy+Kakou — Fri, 10 Nov 2023 19:58:48 GMT

I just purchased a rental and due to technical issues, I cannot download and watch the film which is 2.5hrs long and not worth watching this evening which I had planned to do with my family. On that basis, I would like a refund.

Re: Downloading a rental

caesarome — Fri, 10 Nov 2023 20:05:27 GMT

As we are customers here who help each other you will need to get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us

Re: Downloading a rental

Daniel0210 — Fri, 10 Nov 2023 20:07:24 GMT

@Andy+Kakou
I’m afraid you’re not talking to Sky Customer Services here. This is a forum where customers try to help other customers. Your duplicate thread has been removed. You need to contact Sky Store. They have a live chat you can use that is available from 11am-7.30pm Monday to Saturday at

https://www.skystore.com/help/contact-us