topic Re: Bought a box set on sky store..it wont send to my sky q box..whay to do? in Sky Store

Bought a box set on sky store..it wont send to my sky q box..whay to do?

Kelly08 — Wed, 08 Nov 2023 14:28:48 GMT

Bought a box set from sky store..after many attempts, it wont send to my sky q box..what can I do to fix this?

Re: Bought a box set on sky store..it wont send to my sky q box..whay to do?

caesarome — Wed, 08 Nov 2023 16:41:06 GMT

I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us

Re: Bought a box set on sky store..it wont send to my sky q box..whay to do?

mike+simmonds — Wed, 08 Nov 2023 19:43:16 GMT

Hi @Kelly08

I don't know if your circumstances are the same- but earlier this month I read a similar post to yours.

The problem for that customer was that one of the items bought in a compilation, whilst available online, was not available to buy on the Sky Q box. That was reason why the item could not be "sent to box"

I appreciate this isn't a solution as such - but my be the reason.