topic Re: Wrong picture on purchase and some are just blue square in Sky Store

Wrong picture on purchase and some are just blue square

BODDINGWORTH — Thu, 02 Nov 2023 10:44:00 GMT

We bought quite a few movies some have no thumbnail picture just blue, bought gangs of New York but completely a diffrent film on the thumbnail

Re: Wrong picture on purchase and some are just blue square

Tom-W19 — Fri, 03 Nov 2023 09:31:38 GMT

Hi @BODDINGWORTH

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Wrong picture on purchase and some are just blue square

Mr+Flibbles+86 — Sun, 05 Nov 2023 09:48:40 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Re: Wrong picture on purchase and some are just blue square

BODDINGWORTH — Sun, 05 Nov 2023 14:39:23 GMT

We bought gangs of new your but the picture is the immigrant film , but it is the right film when it plays also the greatest showman and Jackie brown are just blue

Re: Wrong picture on purchase and some are just blue square

caesarome — Sun, 05 Nov 2023 16:21:48 GMT

You were sent a private chat message but apparently you didn't respond.