topic Re: Sky Store on Device not working in Sky Store

Re: Sky Store on Device not working

Twerton — Wed, 25 Oct 2023 13:26:05 GMT

My sky store app is not working have to keep uninstall to make it work dnt show films I purchased then uninstall then it shows films you log out log back in same thing then get swirling circle but according to sky store there no issues

@Lucyed wrote:
Is anyone else having issues? I've reinstalled app but same issue is happening. Will let me log in but when I click to play movie it just whirls with Sky Logo then goes black and then returns to first page. This is happening on two devices. Both have newest software updates and both tried with/without mobile data and WiFi etc but still same issue.

Re: Sky Store on Device not working

caesarome — Wed, 25 Oct 2023 15:19:22 GMT

@Twerton

What device is this on ?

Re: Sky Store on Device not working

Twerton — Wed, 25 Oct 2023 17:16:12 GMT

My mobile phone android but tried on lap top as well

Re: Sky Store on Device not working

caesarome — Wed, 25 Oct 2023 18:49:25 GMT

Have you tried a reboot of your broadband router ?