https://helpforum.sky.com/t5/Sky-Store/I-can-t-watch-my-SKY-VIP-GIFT-on-my-skyglass-only-on-my-phones-app/m-p/4460298#M21547 <P>Ceasarome&nbsp;</P><P>I managed to fix the issue somehow, it just suddenly worked&nbsp;</P><P>So maybe what you advised done the trick after all</P><P><span class="lia-unicode-emoji" title=":thumbs_up:">👍</span></P> Tue, 24 Oct 2023 15:33:35 GMT Danny+P123 2023-10-24T15:33:35Z https://helpforum.sky.com/t5/Sky-Store/I-can-t-watch-my-SKY-VIP-GIFT-on-my-skyglass-only-on-my-phones-app/m-p/4459580#M21535 <P>Hi <span class="lia-unicode-emoji" title=":waving_hand:">👋</span>&nbsp;</P><P>I'm a SKY SILVER VIP , so I get the free movies etc ... however when I try to claim it on my SKYGLASS I get a message stating "sorry because of a technical issue, you're currently experiencing a limited service " etc.... I can watch the film on the SKYSTORE on my phone with no issues (I haven't actually watched the films I just know I can cos they load up ready for me to proceed ) but I haven't watch d them on my phone as I'm concerned it'll add to the difficulty I'm already experiencing besides I want to watch it on a large screen not an iPhone screen.</P><P>anyone got any ideas or suggestions please??</P><P>nice one .... and thank you in advance&nbsp;</P> Mon, 23 Oct 2023 19:17:52 GMT https://helpforum.sky.com/t5/Sky-Store/I-can-t-watch-my-SKY-VIP-GIFT-on-my-skyglass-only-on-my-phones-app/m-p/4459580#M21535 Danny+P123 2023-10-23T19:17:52Z https://helpforum.sky.com/t5/Sky-Store/I-can-t-watch-my-SKY-VIP-GIFT-on-my-skyglass-only-on-my-phones-app/m-p/4459690#M21538 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3650868">@Danny+P123</a>&nbsp;</P> <P>Have you tried switching off the TV then after a few minutes powering it back on ?</P> Mon, 23 Oct 2023 21:16:50 GMT https://helpforum.sky.com/t5/Sky-Store/I-can-t-watch-my-SKY-VIP-GIFT-on-my-skyglass-only-on-my-phones-app/m-p/4459690#M21538 caesarome 2023-10-23T21:16:50Z https://helpforum.sky.com/t5/Sky-Store/I-can-t-watch-my-SKY-VIP-GIFT-on-my-skyglass-only-on-my-phones-app/m-p/4460281#M21544 <P>Nope.... I'll give it a go now</P><P>ill let you know if I have any joy.</P><P>Either way thanks&nbsp;</P> Tue, 24 Oct 2023 15:07:31 GMT https://helpforum.sky.com/t5/Sky-Store/I-can-t-watch-my-SKY-VIP-GIFT-on-my-skyglass-only-on-my-phones-app/m-p/4460281#M21544 Danny+P123 2023-10-24T15:07:31Z https://helpforum.sky.com/t5/Sky-Store/I-can-t-watch-my-SKY-VIP-GIFT-on-my-skyglass-only-on-my-phones-app/m-p/4460285#M21545 <P>Do you mean switching it off at the mains , rather than just using remote?</P> Tue, 24 Oct 2023 15:08:43 GMT https://helpforum.sky.com/t5/Sky-Store/I-can-t-watch-my-SKY-VIP-GIFT-on-my-skyglass-only-on-my-phones-app/m-p/4460285#M21545 Danny+P123 2023-10-24T15:08:43Z https://helpforum.sky.com/t5/Sky-Store/I-can-t-watch-my-SKY-VIP-GIFT-on-my-skyglass-only-on-my-phones-app/m-p/4460294#M21546 <P>Caesarome&nbsp;</P><P>no unfortunately it didn't work, I thought it would do the trick and make it work .</P><P>thanks though</P> Tue, 24 Oct 2023 15:28:06 GMT https://helpforum.sky.com/t5/Sky-Store/I-can-t-watch-my-SKY-VIP-GIFT-on-my-skyglass-only-on-my-phones-app/m-p/4460294#M21546 Danny+P123 2023-10-24T15:28:06Z https://helpforum.sky.com/t5/Sky-Store/I-can-t-watch-my-SKY-VIP-GIFT-on-my-skyglass-only-on-my-phones-app/m-p/4460298#M21547 <P>Ceasarome&nbsp;</P><P>I managed to fix the issue somehow, it just suddenly worked&nbsp;</P><P>So maybe what you advised done the trick after all</P><P><span class="lia-unicode-emoji" title=":thumbs_up:">👍</span></P> Tue, 24 Oct 2023 15:33:35 GMT https://helpforum.sky.com/t5/Sky-Store/I-can-t-watch-my-SKY-VIP-GIFT-on-my-skyglass-only-on-my-phones-app/m-p/4460298#M21547 Danny+P123 2023-10-24T15:33:35Z https://helpforum.sky.com/t5/Sky-Store/I-can-t-watch-my-SKY-VIP-GIFT-on-my-skyglass-only-on-my-phones-app/m-p/4460359#M21548 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3650868">@Danny+P123</a>&nbsp;</P> <P>Glad it is working for you.</P> Tue, 24 Oct 2023 16:49:24 GMT https://helpforum.sky.com/t5/Sky-Store/I-can-t-watch-my-SKY-VIP-GIFT-on-my-skyglass-only-on-my-phones-app/m-p/4460359#M21548 caesarome 2023-10-24T16:49:24Z