https://helpforum.sky.com/t5/Sky-Store/buy-and-keep/m-p/4459586#M21537 <P>When you send the film it sometimes doesn't show up straight away as there might be a delay, so if it hasn't shown up by the morning then&nbsp;I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:</P> <P>&nbsp;</P> <P><A href="https://www.skystore.com/help/contact-us" target="_blank">https://www.skystore.com/help/contact-us</A></P> Mon, 23 Oct 2023 19:27:40 GMT caesarome 2023-10-23T19:27:40Z https://helpforum.sky.com/t5/Sky-Store/buy-and-keep/m-p/4459571#M21536 <P>I ordered the movie Brave ages ago through buy and keep.. my g kids had watched this lots but this has vanished from my purchased part on planner... when i go onto Sky Store it says send to your Sky box i select yes and it dosent send,, is there a reason for this&nbsp; as this is the only movie that has done this</P><P>&nbsp;</P><P>thanks&nbsp;</P><P>&nbsp;</P> Mon, 23 Oct 2023 19:12:13 GMT https://helpforum.sky.com/t5/Sky-Store/buy-and-keep/m-p/4459571#M21536 Aleeyah 2023-10-23T19:12:13Z https://helpforum.sky.com/t5/Sky-Store/buy-and-keep/m-p/4459586#M21537 <P>When you send the film it sometimes doesn't show up straight away as there might be a delay, so if it hasn't shown up by the morning then&nbsp;I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:</P> <P>&nbsp;</P> <P><A href="https://www.skystore.com/help/contact-us" target="_blank">https://www.skystore.com/help/contact-us</A></P> Mon, 23 Oct 2023 19:27:40 GMT https://helpforum.sky.com/t5/Sky-Store/buy-and-keep/m-p/4459586#M21537 caesarome 2023-10-23T19:27:40Z