https://helpforum.sky.com/t5/Sky-Store/Spider-Man-nwh-different-version/m-p/4414490#M21234 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3839563">@Stu4</a>&nbsp;</P><P><BR />My first thought is that you may have bought and paid for two different versions. &nbsp;One on each platform. &nbsp;So it's worth checking on your account to see if you have paid by card for the extended version on your tablet and then the regular version on your Sky box (cost added to your account )</P><P>&nbsp;</P><P>The only thing that makes me unsure is that if this is what happened you should be able to download both versions on both devices (assuming we are talking about "buy and keep" rather than rentals )<BR /><BR />Other than that possibility- at 11am Skystore livechat opens who should be able to clarify for you.&nbsp;<BR /><BR /><A title="Store" href="https://www.skystore.com/n/hcus/help/contact-us" target="_self">https://www.skystore.com/n/hcus/help/contact-us</A>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Sat, 16 Sep 2023 06:19:55 GMT mike+simmonds 2023-09-16T06:19:55Z https://helpforum.sky.com/t5/Sky-Store/Spider-Man-nwh-different-version/m-p/4414488#M21233 <P>Purchased Spider-Man nwh on sky box and downloaded sky store app to my tablet, when I watch on tablet it is the extended version but the sky box will only play the normal version?</P> Sat, 16 Sep 2023 06:06:46 GMT https://helpforum.sky.com/t5/Sky-Store/Spider-Man-nwh-different-version/m-p/4414488#M21233 Stu4 2023-09-16T06:06:46Z https://helpforum.sky.com/t5/Sky-Store/Spider-Man-nwh-different-version/m-p/4414490#M21234 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3839563">@Stu4</a>&nbsp;</P><P><BR />My first thought is that you may have bought and paid for two different versions. &nbsp;One on each platform. &nbsp;So it's worth checking on your account to see if you have paid by card for the extended version on your tablet and then the regular version on your Sky box (cost added to your account )</P><P>&nbsp;</P><P>The only thing that makes me unsure is that if this is what happened you should be able to download both versions on both devices (assuming we are talking about "buy and keep" rather than rentals )<BR /><BR />Other than that possibility- at 11am Skystore livechat opens who should be able to clarify for you.&nbsp;<BR /><BR /><A title="Store" href="https://www.skystore.com/n/hcus/help/contact-us" target="_self">https://www.skystore.com/n/hcus/help/contact-us</A>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Sat, 16 Sep 2023 06:19:55 GMT https://helpforum.sky.com/t5/Sky-Store/Spider-Man-nwh-different-version/m-p/4414490#M21234 mike+simmonds 2023-09-16T06:19:55Z