Store movies

Sgfxvk — Fri, 08 Sep 2023 19:42:06 GMT

Ordered a sky store movie in the wrong format how do I change it.

Re: Store movies

mike+simmonds — Fri, 08 Sep 2023 20:30:36 GMT

It depends on the circumstances

If you rent a uhd movie on your Sky box and don't view any of it then you won't be charged. The charge should only kick in when you start to view.

so if these are the circumstances- just delete it - then go to recordings / manage / deleted and delete again out of there

Then just rent it again in the format you prefer.

If the circumstances are different you would be better trying a livechat with the Skystore team when they open at 11am tomorrow.

https://www.skystore.com/n/hcus/help/contact-us