https://helpforum.sky.com/t5/Sky-Store/Purchase-not-downloading/m-p/4394332#M21051 <P>I have purchased a film on the store and it is not downloading. I have reset, I have also updated the software and it's still not working&nbsp;</P> Sat, 26 Aug 2023 10:20:39 GMT Amy13 2023-08-26T10:20:39Z https://helpforum.sky.com/t5/Sky-Store/Purchase-not-downloading/m-p/4394332#M21051 <P>I have purchased a film on the store and it is not downloading. I have reset, I have also updated the software and it's still not working&nbsp;</P> Sat, 26 Aug 2023 10:20:39 GMT https://helpforum.sky.com/t5/Sky-Store/Purchase-not-downloading/m-p/4394332#M21051 Amy13 2023-08-26T10:20:39Z https://helpforum.sky.com/t5/Sky-Store/Purchase-not-downloading/m-p/4394466#M21058 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3821485">@Amy13</a>&nbsp;</P> <P>I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:</P> <P>&nbsp;</P> <P><A href="https://www.skystore.com/help/contact-us" target="_blank">https://www.skystore.com/help/contact-us</A></P> Sat, 26 Aug 2023 12:38:36 GMT https://helpforum.sky.com/t5/Sky-Store/Purchase-not-downloading/m-p/4394466#M21058 caesarome 2023-08-26T12:38:36Z