topic Re: How long to receive evoucher? in Sky Store

How long to receive evoucher?

Joshb1993 — Fri, 11 Aug 2023 19:43:30 GMT

Good evening,

I was given a sky store evoucher for a problem I was having with my broadband but this was 3 weeks ago and still not received the code to be able to redeem? Any ideas?

cheers

Re: How long to receive evoucher?

mike+simmonds — Fri, 11 Aug 2023 19:57:09 GMT

Hi @Joshb1993

On a similar post to yours earlier in the week, a customer asked Sky and was told "10 working days".

So your 3 weeks is already beyond that.

I think Sky send them via a 3rd party but you might get better details from the Skystore team.

Livechat opens next at 11am tomorrow

https://www.skystore.com/n/hcus/help/contact-us

Re: How long to receive evoucher?

caesarome — Fri, 11 Aug 2023 21:34:41 GMT

@Joshb1993 wrote:

I was given a sky store evoucher for a problem I was having with my broadband

If you get no where with Sky Store support and if this voucher isn't in your trash/junk/bin folders then I would contact whoever said they would be sending this voucher to you.