https://helpforum.sky.com/t5/Sky-Store/How-to-get-free-gift/m-p/4383074#M20955 <P>I have been trying to get my Free Film and all I seem to keep getting is that I choose the film, then I have to click pay and once I do that it will take my payment straight away?? I do not have to pay so how do I avoid this please?</P> Wed, 09 Aug 2023 11:45:12 GMT Tobene 2023-08-09T11:45:12Z https://helpforum.sky.com/t5/Sky-Store/How-to-get-free-gift/m-p/4383074#M20955 <P>I have been trying to get my Free Film and all I seem to keep getting is that I choose the film, then I have to click pay and once I do that it will take my payment straight away?? I do not have to pay so how do I avoid this please?</P> Wed, 09 Aug 2023 11:45:12 GMT https://helpforum.sky.com/t5/Sky-Store/How-to-get-free-gift/m-p/4383074#M20955 Tobene 2023-08-09T11:45:12Z https://helpforum.sky.com/t5/Sky-Store/How-to-get-free-gift/m-p/4383111#M20956 <P>If the film is showing as being £0.00 for the free gift then while you should not have to pay but if you have not used the Sky Store before you will be asked to provide payment details,</P> Wed, 09 Aug 2023 12:28:01 GMT https://helpforum.sky.com/t5/Sky-Store/How-to-get-free-gift/m-p/4383111#M20956 caesarome 2023-08-09T12:28:01Z https://helpforum.sky.com/t5/Sky-Store/How-to-get-free-gift/m-p/4383115#M20957 <P>The film is showing a charge to pay.</P> Wed, 09 Aug 2023 12:33:32 GMT https://helpforum.sky.com/t5/Sky-Store/How-to-get-free-gift/m-p/4383115#M20957 Tobene 2023-08-09T12:33:32Z https://helpforum.sky.com/t5/Sky-Store/How-to-get-free-gift/m-p/4383130#M20958 <P>If the film is from this list:</P> <P><SPAN><A href="https://www.skystore.com/n/mvse/all-offers/sky-vip-welcome-gift" target="_blank">https://www.skystore.com/n/mvse/all-offers/sky-vip-welcome-gift</A></SPAN></P> <P>&nbsp;</P> <P>Then I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:</P> <P>&nbsp;</P> <P><A href="https://www.skystore.com/help/contact-us" target="_blank">https://www.skystore.com/help/contact-us</A></P> Wed, 09 Aug 2023 12:49:08 GMT https://helpforum.sky.com/t5/Sky-Store/How-to-get-free-gift/m-p/4383130#M20958 caesarome 2023-08-09T12:49:08Z