topic Re: UHD playback in Sky Store PC app. in Sky Store

UHD playback in Sky Store PC app.

Zoltar — Sat, 05 Aug 2023 21:14:43 GMT

I have a desktop Windows PC with an Nvidia UHD-capable graphics card and monitor connected via HDMI. I watch UHD videos on YouTube every day with no problems, they look fantastic. But I cannot figure out how to get the Sky Store desktop app to play back on the same PC in UHD - any ideas how/if it might be possible?

Re: UHD playback in Sky Store PC app.

caesarome — Sat, 05 Aug 2023 21:37:39 GMT

I don't think it is possible to view UHD content via the Sky Store desktop app.

Re: UHD playback in Sky Store PC app.

mike+simmonds — Sat, 05 Aug 2023 21:58:37 GMT

Hi @Zoltar

One of the Skystore terms and conditions says

"Buy & Keep Content
a. Buy & Keep Content is available to stream in SD and/or HD on all Devices, and download on selected Devices only in SD and/or HD. "

There is a similar condition for rentals

So as @caesarome says - I just don't think it's possible.

If you wanted to ask the question directly to the Skystore team - here is a link - (although livechat isn't open until Monday 11am)

https://www.skystore.com/n/hcus/help/contact-us

Re: UHD playback in Sky Store PC app.

Exiled-in-HH — Sun, 06 Aug 2023 15:32:39 GMT

You can't, skystore.com and the skystore app do not support UHD.

Just as the skystore app has very limited device support.

Re: UHD playback in Sky Store PC app.

Zoltar — Sun, 06 Aug 2023 16:27:41 GMT

Thanks everyone, that explains it!