https://helpforum.sky.com/t5/Sky-Store/Rented-movie/m-p/4369588#M20771 <P>I rented the film Megan and it won't play. Why is this please?&nbsp;</P> Sun, 23 Jul 2023 19:25:55 GMT Kay142987 2023-07-23T19:25:55Z https://helpforum.sky.com/t5/Sky-Store/Rented-movie/m-p/4369588#M20771 <P>I rented the film Megan and it won't play. Why is this please?&nbsp;</P> Sun, 23 Jul 2023 19:25:55 GMT https://helpforum.sky.com/t5/Sky-Store/Rented-movie/m-p/4369588#M20771 Kay142987 2023-07-23T19:25:55Z https://helpforum.sky.com/t5/Sky-Store/Rented-movie/m-p/4369595#M20772 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3804725">@Kay142987</a>&nbsp;</P><P>&nbsp;</P><P>Can you say a bit more about the circumstances?</P><P>&nbsp;</P><P>when did you rent it ? Did it download ok ?</P><P>&nbsp;</P><P>what are you experiencing? Any error message ?&nbsp;</P> Sun, 23 Jul 2023 19:36:54 GMT https://helpforum.sky.com/t5/Sky-Store/Rented-movie/m-p/4369595#M20772 mike+simmonds 2023-07-23T19:36:54Z https://helpforum.sky.com/t5/Sky-Store/Rented-movie/m-p/4369869#M20775 <P>Yes it's downloaded ok but when I press play it says the content can not be played on this device.&nbsp;<BR />thank you&nbsp;</P> Mon, 24 Jul 2023 08:41:05 GMT https://helpforum.sky.com/t5/Sky-Store/Rented-movie/m-p/4369869#M20775 Kay142987 2023-07-24T08:41:05Z https://helpforum.sky.com/t5/Sky-Store/Rented-movie/m-p/4369891#M20776 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3804725">@Kay142987</a>&nbsp;</P> <P>I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:</P> <P>&nbsp;</P> <P><A href="https://www.skystore.com/help/contact-us" target="_blank">https://www.skystore.com/help/contact-us</A></P> Mon, 24 Jul 2023 08:59:00 GMT https://helpforum.sky.com/t5/Sky-Store/Rented-movie/m-p/4369891#M20776 caesarome 2023-07-24T08:59:00Z