https://helpforum.sky.com/t5/Sky-Store/Downloaded-UHD-accidentally/m-p/4361880#M20702 <P>Watched to watch Fast X, downloaded the UHD version accidentally. We need the normal HD version.&nbsp;<BR />Now we can't download the correct one and I don't want to pay twice.</P> Fri, 14 Jul 2023 17:15:35 GMT MHunter04 2023-07-14T17:15:35Z https://helpforum.sky.com/t5/Sky-Store/Downloaded-UHD-accidentally/m-p/4361880#M20702 <P>Watched to watch Fast X, downloaded the UHD version accidentally. We need the normal HD version.&nbsp;<BR />Now we can't download the correct one and I don't want to pay twice.</P> Fri, 14 Jul 2023 17:15:35 GMT https://helpforum.sky.com/t5/Sky-Store/Downloaded-UHD-accidentally/m-p/4361880#M20702 MHunter04 2023-07-14T17:15:35Z https://helpforum.sky.com/t5/Sky-Store/Downloaded-UHD-accidentally/m-p/4361895#M20703 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3800008">@MHunter04</a>&nbsp;</P><P>&nbsp;</P><P>Providing you bought this on your Sky Q box - the only step you are missing is that as well as deleting the UHD version - you need to go to settings / recordings / manage / deleted items and then delete it out of there also&nbsp;</P><P>&nbsp;</P><P>then just re rent the HD version.&nbsp;<BR /><BR /></P><P>You won't be charged for a UHD rental you rented on your Q box - as you haven't watched any of it&nbsp;</P> Fri, 14 Jul 2023 17:32:20 GMT https://helpforum.sky.com/t5/Sky-Store/Downloaded-UHD-accidentally/m-p/4361895#M20703 mike+simmonds 2023-07-14T17:32:20Z