topic ex sky customer trying to watch purchased digital program in Sky Store

ex sky customer trying to watch purchased digital program

poteytopotato — Sun, 09 Jul 2023 22:08:06 GMT

Hi there

I left sky due to covid lockdown and I had purchased some TV series and movies digitaly.

How can I watch it without going back to sky subscription ?

Many thanks in advance.

Re: ex sky customer trying to watch purchased digital program

mike+simmonds — Sun, 09 Jul 2023 23:13:46 GMT

Hi @poteytopotato

When a customer leaves Sky TV you can ask them to convert your Sky ID to a Skystore only account. I honestly don't know how long you have after leaving Sky to request this - but my suggestion would be to try the live chat (opens at 11am) to see what they can sort out for you.

This is a good link

https://www.skystore.com/n/hcus/help/contact-us

Re: ex sky customer trying to watch purchased digital program

Exiled-in-HH — Mon, 10 Jul 2023 12:33:53 GMT

Sky Store has very limited device support!

Basically LG TVs and Roku streaming devices or Google devices with chromecast.

Unless you're happy to use PCs or phones/tablets!