topic Re: Unable to buy film in sky store in Sky Store

Unable to buy film in sky store

Cas83 — Sun, 18 Jun 2023 19:20:34 GMT

Hi, I have noticed lately we have been unable to buy from sky store. It tells us we don't have permission for this service. My sky's on n bills are paid and up to date so can't see why it's stopping us buying. Any help would be great, tia

Re: Unable to buy film in sky store

caesarome — Sun, 18 Jun 2023 20:42:00 GMT

@Cas83

This is something the Sky Store support team will be able to fix for you, so I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us

Re: Unable to buy film in sky store

mike+simmonds — Sun, 18 Jun 2023 20:43:52 GMT

Hi @Cas83

This is something we hear of often on the forum - it's usually just that the Skystore team need to agree with you and set up a credit limit on your account for rentals / purchases

you won't get them today but they are there from 11am tomorrow and then until 7.30pm

https://www.skystore.com/n/hcus/help/contact-us