topic Re: Error ec404 in Sky Store

Error ec404

VickiJ — Thu, 01 Jun 2023 13:31:28 GMT

The Popes Exorcist comes up when you search for it, but wont let me download it.

It does not show in the Sky Store...

Can someone advise if when this film is available for download?

I just called customer services who hung up on me!

Re: Error ec404

mike+simmonds — Thu, 01 Jun 2023 13:36:01 GMT

Hi @VickiJ

When I search for that movie on my SkyQ box - it tells me it's not currently available

a good way to contact the Skystore team is by livechat (if you want to check with them )

https://www.skystore.com/n/hcus/help/contact-us

Re: Error ec404

VickiJ — Thu, 01 Jun 2023 13:42:04 GMT

Thanks for that. I have a Sky+ box.

I presumed the film isnt available to rent yet, but thought it weird it gives the option to download it... I wanted to know when it will be released 🙂

I'll try the live chat