topic Re: Asda rewards voucher in Sky Store

Asda rewards voucher

Nikkihaydock — Wed, 19 Apr 2023 20:52:44 GMT

I've been charged for 2 films I purchased but I had just added a voucher from the asda meal deal. But it's been charged on my account. How do I rectify without phoning up? Thanks

Re: Asda rewards voucher

caesarome — Wed, 19 Apr 2023 21:00:36 GMT

When you ordered these two films did you order them via your online Sky Store account as you needed to have done this because if you ordered them via a Sky box then you will be charged.

You can get in touch with Sky store support via a live chat that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us

Re: Asda rewards voucher

Nikkihaydock — Wed, 19 Apr 2023 21:15:57 GMT

Thanks for the quick reply. Yes I ordered them from sky box 🤷‍♀️ I didn't know this. I haven't even watched them. I will try and cancel them tomorrow on live chat. Thanks again for the help 😊

Re: Asda rewards voucher

Matt198512 — Thu, 20 Apr 2023 20:50:59 GMT

Did u have any luck in cancelling? Same has happened to me.

Re: Asda rewards voucher

Nikkihaydock — Thu, 20 Apr 2023 22:07:51 GMT

Not yet, I forgot. Will try tomorrow and update this and let you know 😊