topic Retaining buy and keep when cancelling in Sky Store

Retaining buy and keep when cancelling

cwhitehorne — Fri, 14 Apr 2023 15:35:16 GMT

I have just cancelled my sky packeage and want to know how I can keep my buy and keep purchases that were never delivered as a DVD and only downloaded to my sky account. Can anyone help with this?

Re: Retaining buy and keep when cancelling

caesarome — Fri, 14 Apr 2023 15:48:28 GMT

You will need to get in touch with Sky Store support about this so they can change your account to a Sky only one, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us

The one thing to point out is that you will only be able to use Sky Store apps on tablets and phones and the inbuilt one on a LG TV as well as the Sky Store website.

Re: Retaining buy and keep when cancelling

TimmyBGood — Mon, 17 Apr 2023 12:00:45 GMT

@cwhitehorne

https://www.skystore.com/n/hwtw/help/faq/ways-to-watch

Re: Retaining buy and keep when cancelling

Exiled-in-HH — Tue, 18 Apr 2023 05:22:08 GMT

@cwhitehorne

It's time to buy a Roku device!

It's a shame the app is only available on such limited range of devices.