topic Re: Sky vip in Sky Store

Sky vip

Bagel+15 — Sat, 25 Mar 2023 11:12:40 GMT

Hello why can't I download my free movie shazam

Re: Sky vip

Daniel0210 — Sat, 25 Mar 2023 11:14:48 GMT

Are you carrying out the instructions here fully?
https://helpforum.sky.com/t5/Sky-Store/Shazam-Movie-Night-In-with-Sky-VIP/ba-p/4253367

Re: Sky vip

Bagel+15 — Sat, 25 Mar 2023 11:17:50 GMT

Yes I've done that but won't work @Daniel0210

Re: Sky vip

Daniel0210 — Sat, 25 Mar 2023 11:21:13 GMT

@Bagel+15

I'm not going to try it myself as I have no interest in that film but I've obtained a few free films by the method described. What is happening when you try and someone may be able to help you as just saying it doesn't work is not enough information?

Re: Sky vip

Bagel+15 — Sat, 25 Mar 2023 11:22:51 GMT

It's saying unable to process your payment, please try again later, I've tried for several days @Daniel0210

Re: Sky vip

Chodley — Sat, 25 Mar 2023 11:26:40 GMT

Does it show as £0 on the price with the full price crossed out?

Re: Sky vip

Bagel+15 — Sat, 25 Mar 2023 11:27:26 GMT

Hi yes it does @Chodley

Re: Sky vip

Daniel0210 — Sat, 25 Mar 2023 11:27:56 GMT

@Bagel+15

It looks like you're choosing the wrong(payable) option. The instructions say To download your movie, search Shazam! on your Sky box and select the HD Digital Buy & Keep version priced at £0.00 / €0.00

Re: Sky vip

Bagel+15 — Sat, 25 Mar 2023 11:32:14 GMT

That's what I am doing, it as £7.99 crossed out then £0.00, then I go to download , enter my pin then get the message unable to process @Chodley

Re: Sky vip

MightyQuinn — Sat, 25 Mar 2023 11:32:37 GMT

Hi @Bagel+15 Even if it zero priced you still need a payment method set up in the Sky Store.

https://www.skystore.com/

Re: Sky vip

Bagel+15 — Sat, 25 Mar 2023 11:38:22 GMT

@MightyQuinn I've done it and it's worked , thank you so much for your help

Re: Sky vip

Chodley — Sat, 25 Mar 2023 13:24:47 GMT

@Bagel+15 wrote:
@MightyQuinn I've done it and it's worked , thank you so much for your help

Ah. Good. Was going to suggest this.