topic Problem in Sky Store

Problem

Sarah+Louise1978 — Thu, 23 Mar 2023 19:35:01 GMT

My account says it not set up for purchases on the tv

Re: Problem

MightyQuinn — Thu, 23 Mar 2023 19:43:16 GMT

Hi @Sarah+Louise1978 Try going to the Sky Store website and set up a payment method.

Re: Problem

oldfella — Thu, 23 Mar 2023 19:43:49 GMT

@Sarah+Louise1978 wrote:

My account says it not set up for purchases on the tv

Hi @Sarah+Louise1978

You need to contact Sky Store to set up an Account.

https://www.skystore.com/n/hgst/help/faq/getting-started

Re: Problem

caesarome — Thu, 23 Mar 2023 19:51:47 GMT

@Sarah+Louise1978

This is something that crops up a lot and can only be fixed by the Sky Store support team so you will need to contact them. They have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us