topic Sky store purchase that is not working in Sky Store

Sky store purchase that is not working

Kingkane — Mon, 20 Mar 2023 23:12:23 GMT

We purchased a movie on sky store and its saying rhat their is a technical issue

Re: Sky store purchase that is not working

Daniel0210 — Tue, 21 Mar 2023 05:30:12 GMT

@Kingkane

Have a look at this link

https://www.sky.com/help/articles/sky-store

Also there should be a Sky Store chat available from 1100.

Re: Sky store purchase that is not working

caesarome — Tue, 21 Mar 2023 10:00:13 GMT

@Kingkane

Was it a Buy and Keep film, if so have you tried archiving it then trying again to download and watch it ?

If this doesn't work then I would get in touch with Sky Store support regarding this, they have a live chat you can use that is available from 11am-7.30pm Monday to Saturday and can be found here:

https://www.skystore.com/help/contact-us