topic Re: rented in uhd in error in Sky Store

rented in uhd in error

clare000000 — Sat, 11 Mar 2023 20:15:55 GMT

I've rented in uhd in error, I've deleted from recordings but when I go back to manage its not there. then I go back to rentals and ita there again ???

Re: rented in uhd in error

oldfella — Sat, 11 Mar 2023 20:20:55 GMT

@clare000000 wrote:

I've rented in uhd in error, I've deleted from recordings but when I go back to manage its not there. then I go back to rentals and ita there again ???

Provided you do not watch it you will not be charged @clare000000

You should be able to delete. It from your Recordings - Most recent section and then ftom the Deleted section in manage.

Re: rented in uhd in error

clare000000 — Sat, 11 Mar 2023 20:18:36 GMT

any time I go back to rent in in sd though it comes up I already have it in uhd ?

Re: rented in uhd in error

oldfella — Sat, 11 Mar 2023 20:23:12 GMT

@clare000000 wrote:

any time I go back to rent in in sd though it comes up I already have it in uhd ?

Hi @clare000000

You should be able to delete. It from your Recordings - Most recent section and then Delete forever from the Deleted section in manage.

Re: rented in uhd in error

MightyQuinn — Sat, 11 Mar 2023 20:35:39 GMT

@clare000000 wrote:
any time I go back to rent in in sd though it comes up I already have it in uhd ?

Hi @clare000000 As already said that is because you have to remove it completely, i.e. from the Deleted section.